Shipping Policy
Effective Date: 1st September 2025
At Gluconac Pharmaceuticals Pvt. Ltd., we are committed to ensuring that your orders are processed and delivered safely, efficiently, and on time. Please read our shipping policy carefully.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation of payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email with your order details once your order is successfully placed.
2. Shipping Methods and Delivery Time
- We deliver across India through trusted courier partners.
- Estimated delivery times:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days (subject to availability)
- Delivery times may vary depending on the location, product availability, and unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on weight, size, and delivery location.
- Free shipping may be offered on select orders or promotional campaigns, as advertised on the website.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor the status of your shipment through the courier’s website.
5. Delivery Issues
- Please ensure that the shipping address provided is correct and complete.
- Gluconac Pharmaceuticals is not responsible for delays or failed deliveries due to incorrect addresses or unavailable recipients.
- If a package is lost, damaged, or delayed, please contact our customer support immediately, and we will assist in resolving the issue.
6. Returns and Exchanges
- Shipping policy works in conjunction with our Return & Refund Policy (if applicable).
- Damaged or incorrect products must be reported within 7 days of delivery for replacement or refund.
7. Contact Us
For any shipping-related inquiries or assistance, please contact us at:
- Phone: 7477347333 / +91 92299 01839
- Email: Contact@gluconacpharmaceuticals.com
- Address: Desk No.- WSA27, B-128, First Floor, Sector-2, Noida, Uttar Pradesh, 201301
